"Jacuzzi with the view of Tien Shan mountains is unbeatable."
Yodz from Thailand
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"Breakfast is filled with freshly prepared hot and cold foods, variety of beverages, fresh baked pastries and breads, fresh fruit, yogurt, 3 types of local honey and more."
MarcoPro2050 from Italy
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"What stands out is the location of the hotel, so close to Promenade and popular sights."
Ravi M from India
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Located approximately a 20-minute walk from the wooden Ukrainian-baroque Russian Ascension Cathedral, the 4-star Mercure Almaty City Center hotel offers a wellness area and a full spa, including a Turkish steam bath and a Jacuzzi. The hotel provides guests with a lounge bar and air-conditioned rooms with views of the mountain, while the Arbat street is just 550 metres away.
Location
This Almaty hotel in the shopping district of Almaty is 3.3 km from the Aya Fantasy World and within 25 minutes' walk of such shopping venues as the Astana Square. The long-running Almaty Zoo in Almaty is within 3 km of the Mercure Almaty City Center.
Also, Park of the 28 Guardsmen is situated around 20 minutes' walk away. Families travelling to Almaty will enjoy being 2.6 km from the Aqua Park.
Gogol bus stop is 450 m from Mercure Almaty City Center hotel and not far from is enough to get to Almaty 2 train station.
Rooms
Featuring a minibar, coffee and tea making facilities, the rooms are air-conditioned and equipped with a flat-screen TV with satellite channels. The private bathrooms offer a bidet and a separate toilet. The spacious bedrooms come with extra long beds and couch beds, a wardrobe. A bidet, a walk-in shower, and a separate toilet, along with such comforts as a hair dryer and dressing gowns are also at guests' disposal.
Eat & Drink
A variety of Mediterranean dishes are available at the à la carte restaurant, which has mountain views. Uzbechka offers Asian dishes and is situated about 5 minutes on foot from the Mercure Almaty City Center.
Leisure & Business
This accommodation offers biking, skiing, and bicycle trips as well as bicycle and car hire services. The hotel invites guests to join fitness classes held in a fitness centre. Business travellers are welcome to use conference equipment and a photocopier provided at a meeting room on site.
“From what I explored, the hotel strikes a chord with its culturally inspired design, a refreshing departure from typical hotel aesthetics. I noted its central location facilitates easy exploration of Almaty's attractions, a boon for visitors. The inclusion of a rooftop spa and wellness area accessible to all guests further positions it as a restful urban retreat.”
Emily RoseEditor-in-Chief at Luxuryhotels
Select your room type
Mercure Almaty City Center offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin Room
2 persons
30 sq. feet
2 Single beds
Air conditioning
Heating
room details
Standard Double Room
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Privilege Double Room
2 persons
33 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Show all rooms
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Check-in/ Check-out
Facilities
Mercure Almaty City Center offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.8/10Review score
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Soundproofed rooms
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Dining Onsite
At Mercure Almaty City Center, GOURDET stands as a culinary gem, offering a delightful blend of Mediterranean, local, and European dishes in an inviting atmosphere. Guests can unwind at the bar/lounge, perfect for enjoying fresh coffee or specialty cocktails, seamlessly creating a vibrant dining experience for every palate.
GOURDET
Mediterranean, Local, European
Ambiance
A harmonious blend of traditional and modern aesthetics, GOURDET presents a warm, inviting space that encourages relaxed dining, whether for breakfast, lunch, or dinner.
Key Offerings
Savor carefully curated dishes that reflect the rich culinary traditions of the Mediterranean and local flavors. The restaurant is open all day, creating a welcoming ambiance for gatherings at any time of the day.
Reservation
Yes
06:30 - 23:00 daily
Location
53 Abylai Khan Avenue, Almaty, 50004,
Explore Almaty
Explore Almaty
Top Attractions
Activities
Dining
Entertainment
Central Mosque Almaty
19 minutes' walk
An architectural marvel, this mosque features stunning minarets and beautiful interiors, symbolizing Kazakhstan's rich Islamic heritage.
Ascension Cathedral
20 minutes' walk
This colorful wooden cathedral, set in Panfilov Park, showcases traditional Russian architecture and is a serene spot for reflection.
Central State Museum of Kazakhstan
35 minutes' walk
A vast collection of artifacts illustrates Kazakhstan's cultural history. Free admission days offer an excellent opportunity for insights.
Almaty Central Park
14 minutes' walk
A popular leisure spot with lakes, gardens, and recreational activities, ideal for a family outing or a peaceful stroll.
Discover the local attractions near Mercure Almaty City Center
Explore the notable landmarks near Mercure Almaty City Center for a thorough experience of the city
Great for appreciating stunning architecture and serene surroundings: Ascension Cathedral
Ideal for reflecting on historical significance and honoring heroes: Glory Memorial
Perfect for experiencing cultural depth and architectural beauty: Central Mosque Almaty
Well suited for enjoying outdoor activities and scenic views: Mud Dam at Urochishhe Medeu
Great for leisurely walks and green space relaxation: Central Park
Works well for casual shopping and local street food: Arbat Shopping Street
Suited for family outings and nature appreciation: Park the 28 Guardsmen
Best for learning about history and patriots' contributions: Monument to Soldiers-Internationalists
Outdoor Adventure at Family Club Timatey
25 minutes' walk
This family-friendly club offers a range of outdoor sports and fun activities, perfect for adventure seekers and nature lovers.
Wellness at Local Spas
10 minutes' drive
A relaxing option with various local spas providing massages, yoga classes, and rejuvenating treatments to unwind completely.
Presso
5 minutes' walk
A vibrant café with a cozy atmosphere, serving expertly brewed coffee and delightful pastries that cater to all tastes.
Racha Chacha
5 minutes' walk
Enjoy delicious Georgian dishes in a lively setting. Signature khachapuri and khinkali are must-tries. Reservations recommended.
China Town
6 minutes' walk
Exquisite Chinese cuisine in an elegant ambiance. Dine on authentic dishes, featuring fresh ingredients and creative flavors.
Discover dining options near Mercure Almaty City Center
Uncover a variety of dining options near Mercure Almaty City Center to satisfy different tastes
Ideal for quick and healthy meals on the go: Bedobay Organic Doner
Perfect for enjoying authentic local cuisine in a cozy setting: Tirol
Great for coffee lovers seeking a relaxed atmosphere: Presso
Suited for experiencing traditional flavors and casual dining: Dastarkhan FOOD
Well suited for those craving casual dining with a lively ambiance: Racha Chacha
Best for enjoying hearty and comforting meals: Pelmendos
Works well for quick fast food options: Burger King
Arbat Shopping Street
7 minutes' walk
A bustling street lined with shops and cafes, perfect for leisurely walks and people-watching, with live performances during weekends.
Shopping Center Passazh
10 minutes' walk
A modern shopping venue featuring various retail shops, restaurants, and entertainment options for a fun family outing.
Getting around
City Centre
Almaty 13 min · 5.3 mi
Airports
Almaty International (ALA) 22 min · 8.8 mi
Train
Almaty 2 Train Station 14 min · 3700 ft
Almaty 1 Train Station 14 min · 5.4 mi
Underground
Zhibek Zholy 9 min · 2300 ft
Raiymbek batyr 11 min · 3000 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs KZT 10,000 per person per day.
Children & extra beds
There are no cots provided in a room. There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Italian, Russian
Number of floors:
11
Number of rooms:
137
Reviews and Ratings
Feedback about Mercure Almaty City Center from previous guests about their experience.
Review score
Based on 168 verified reviews
8.9 /10
Great
92 %
Recommend
Breakfast
8.8/10
Cleanliness
9.1/10
Comfort
9.1/10
Facilities
8.8/10
Free WiFi
8.8/10
Location
9.3/10
Paid Wi-Fi
8.7/10
Staff
9.1/10
Value for money
8.3/10
Pros
Clean rooms
Comfortable bed
Welcoming staff
Cons
Poor coffee
Limited amenities
Guest reviews
based on 419 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Mercure Almaty City Center
What is the check-in and check-out policy at Mercure Almaty City Center?
Check-in is at 15:00, and check-out is by 12:00.
What are the dining options available at Mercure Almaty City Center?
The hotel features two restaurants serving international and local cuisine, along with a lobby bar for coffee and cocktails.
How far is Mercure Almaty City Center from Almaty International Airport?
The hotel is 15 km from Almaty International Airport, approximately a 30-minute drive.
Can I enjoy breakfast at Mercure Almaty City Center?
A continental breakfast is served daily at the hotel for an additional charge of 10000 KZT.
What recreational facilities are available at Mercure Almaty City Center?
Guests can enjoy access to a rooftop spa and fitness area, including a jacuzzi and sauna.
Which attractions are located near Mercure Almaty City Center?
Nearby attractions include Gvardeytsev-Panfilovtsev Park (1 km), Almaty Central Mosque (1 km), and Ascension Cathedral (1 km).
What room amenities are offered at Mercure Almaty City Center?
Rooms are equipped with air conditioning, a flat-screen TV with cable channels, free toiletries, and a minibar.
What languages are spoken by the staff at Mercure Almaty City Center?
The staff speaks English and Russian.
Is there an airport shuttle service available at Mercure Almaty City Center?
Paid airport shuttle services are available for guests.
Does Mercure Almaty City Center have business facilities?
The hotel features a business center and four spacious conference rooms.